Administrative Support Specialist

4 days ago


San Juan Capistrano, California, United States TCT Health Full time
Job Overview

At TCT Health, we are seeking an experienced Administrative Support Specialist to join our dynamic team. This role requires strong organizational skills, effective communication abilities, and a customer-focused mindset.

We estimate the annual salary for this position to be around $55,000-$65,000 based on industry standards and the level of experience required.

Key Responsibilities:

  • Manage daily office operations and ensure efficient workflow.
  • Serve as a point of contact for clients and doctor's offices, providing excellent customer support and service.
  • Handle phone systems, directing calls appropriately and taking messages as needed.
  • Assist with data entry tasks, maintaining accurate records and databases.
  • Support medical reception duties, including scheduling appointments and managing patient inquiries.
  • Utilize Google Suite for document creation, data management, and communication.
  • Organize and maintain office files, both physical and electronic.
  • Collaborate with team members to ensure smooth administrative processes.
  • Provide assistance in office management tasks as required.
  • Work with claims department to ensure receivables are paid in a timely fashion.
  • Assist with onboarding of new personnel.
Requirements

To succeed in this role, you will need:

  • Previous experience as an Administrative Assistant or in a similar role.
  • Familiarity with medical receptionist duties.
  • Bilingual candidates are highly desirable to enhance communication with diverse clientele.
  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Excellent customer service skills with a focus on client satisfaction.
  • Proficient in data entry and comfortable using various office software applications, particularly Google Suite.
  • Experience with office management practices is advantageous.
About Us

TCT Health is a home health and hospice care provider committed to delivering the highest quality care. With over 50 years of combined clinical experience, our leadership team understands the importance of excellent patient care.



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