Film Technical Service Specialist

4 days ago

Spring Valley, Nevada, United States Jobs - PTS Advance Full time

Job Summary:

We are seeking a highly skilled Polymer Applications Expert to join our team at the Bartlesville Research & Technology Center. As a key member of the Global Polymers Applications Group, you will be responsible for providing technical support and expertise to our customers in the flexible packaging industry.

Key Responsibilities:

  • Resolve customer complaints and provide troubleshooting expertise to resolve product and/or process-related issues.
  • Work with other parts of the organization to determine the root cause of product issues.
  • Conduct in-house experimentation for troubleshooting and/or resin/application development efforts.
  • Document information from field trials in reports.
  • Maintain customer and industry forums contacts and relationships.
  • Provide training to internal and external customers as requested.
  • Work with plants/licensees on manufacturing-related technical issues.
  • Prepare written presentations/reports, technical literature, and oral presentations summarizing project results.
  • Represent the company in industry forums, trade associations, and standards bodies as appropriate.
  • Support and recommend programs that relate to current/future business needs.
  • Participate in group safety programs and activities.
  • Participate in personnel development and recruiting.
  • Promote Safety and Operational Excellence.
  • Provide weekly reports.
  • Maintain a resin property/performance database.
  • Execute resin evaluations and benchmarking.

Requirements:

  • Possess a bachelor's degree or higher in a plastic technology, engineering, or scientific discipline.
  • Working knowledge of polymers in the flexible packaging industry.
  • Strong basic computer skills in word processing, spreadsheets, presentations, data collection, and basic data analysis.
  • Excellent oral and written English skills and ability to communicate well across all levels within the organization.
  • Five or more years of work experience in the commercial flexible packaging or polymers/plastics field.
  • Industrial work experience in positions of Technical Service and/or Product Development and/or basic R&D in the field of Polymers/Plastics.
  • Bilingual - Spanish speaking.
  • Experience and knowledge in one or more of the following areas - characterization, testing, or extrusion of blown and/or cast film applications.
  • Familiarity or experience with polymer characterization methods/tools including thermal analysis (DSC, TGA, DMA, DMTA), rheology (dynamic, capillary), FTIR, NMR, TEM, SEM, etc.
  • Experience and knowledge in polymer and flexible packaging physical property testing, ASTM Standards, etc.
  • Good working knowledge and familiarity with polyethylene resins and products.
  • Participation in industry Organizations such as ASTM, Society of Plastics Engineers, Flexible Packaging Association, Technical Association of the Pulp and Paper Industry, etc.

Travel: This position may require up to 50% travel in support of job responsibilities.

Location: The position is located at the Bartlesville Research & Technology Center (greater Tulsa area).

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