Lead Restaurant Supervisor

1 day ago


Baltimore, Maryland, United States Wingstop - FWS Full time
Job Summary:
We are seeking a motivated and results-driven Lead Restaurant Supervisor to join our team at Wingstop - FWS. In this role, you will assist the General Manager in meeting store goals, drive operational excellence, and ensure a safe environment for team members and guests.

About the Role:
As a Lead Restaurant Supervisor, you will be responsible for assisting with daily operations, managing multiple projects, and maintaining high standards of quality, safety, and customer service. You will also be expected to develop positive relationships with the shift team, address individual motivation and concerns, and maintain operational standards in the restaurant.

Key Responsibilities:
  • Assist General Manager in achieving store objectives
  • Drive sales growth and control labor and food costs during shifts
  • Ensure restaurant environment is always safe for team members and guests
  • Develop positive relationships with shift team members by understanding and addressing individual needs and concerns
  • Maintain operational standards and requirements in the restaurant
  • Use company-provided tools to coach, mentor, and develop team members
  • Follow all cash management and register policies
  • Resolve guest issues efficiently and positively


Requirements:
To be successful as a Lead Restaurant Supervisor, you should have excellent leadership skills, conflict resolution abilities, and strong interpersonal and written communication skills. Additionally, you must be able to manage multiple projects, prioritize tasks effectively, and maintain a calm demeanor during periods of high volume or unusual events.

Benefits:
We offer a competitive compensation package, including medical/Rx, dental, and vision insurance, life insurance, 401k with 4% match, PTO, and cell phone reimbursement. The estimated salary for this role is $21 per hour.

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