Quality Assurance Specialist

3 days ago

Lynchburg, Virginia, United States Food Lion Full time
Job Title: PT Quality Assurance Associate

At Food Lion, we are committed to providing our customers with a clean, safe, and inviting shopping experience. As a PT Quality Assurance Associate, you will play a critical role in maintaining our high standards of quality and customer satisfaction.

Key Responsibilities:
  • Maintain a clean and organized store environment, including sweeping and cleaning floors, and performing weekly cleaning tasks in the Produce, Market, and Deli Departments.
  • Ensure compliance with Food Lion's quality and safety standards, including following QA daily checklists and sanitation procedures.
  • Provide excellent customer service, maintaining a positive and enthusiastic attitude, and ensuring a fast, friendly, and accurate shopping experience.
  • Collaborate with other associates to achieve team goals and objectives.
  • Perform other duties as assigned, including maintaining a complete understanding of and adherence to company guidelines, policies, and standard practices.
Requirements:
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements:
  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Meet established volume activity standards for the position.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Food Lion is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.

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