Assistant Store Manager

1 day ago

Irvine, California, United States Abercrombie and Fitch Co. Full time
Job Title: Assistant Manager

Join Abercrombie & Fitch Co. as an Assistant Manager and take on a dynamic role that combines business strategy, operations, creativity, and people management. As a key member of our team, you will drive sales results, provide exceptional customer service, and oversee daily store operations.

Key Responsibilities:
  • Customer Experience: Deliver outstanding customer service, ensuring a seamless shopping experience and fostering a positive brand image.
  • Drives Sales: Analyze business performance, identify opportunities, and implement strategies to drive sales growth and achieve sales targets.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels, ensuring a consistent customer experience across all touchpoints.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring merchandise is displayed effectively and sales floors are well-stocked and organized.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, inventory management, and stockroom organization.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes to ensure efficient store operations.
  • Training and Development: Develop and implement training programs to enhance team members' skills and knowledge, ensuring they are equipped to deliver exceptional customer service and drive sales.
  • Communication: Effectively communicate with team members, store leadership, and corporate teams to ensure seamless collaboration and information sharing.
  • Asset Protection: Implement and maintain asset protection strategies to prevent loss and ensure store security.
Requirements:
  • Bachelor's degree or equivalent experience: A degree in business, retail, or a related field, or equivalent experience in a customer-facing role.
  • Strong problem-solving skills: Ability to analyze complex problems, identify solutions, and implement effective strategies.
  • Inclusion & Diversity Awareness: Commitment to creating an inclusive work environment, fostering diversity, and promoting equality.
  • Ability to work in a fast-paced environment: Adaptability, flexibility, and a willingness to work in a dynamic, fast-paced environment.
  • Team building skills: Ability to build and maintain strong relationships with team members, store leadership, and corporate teams.
  • Self-starter: Proactive, results-driven, and able to work independently with minimal supervision.
  • Strong interpersonal and communication skills: Excellent communication and interpersonal skills, with the ability to effectively interact with diverse groups.
  • Drive to achieve results: Strong motivation to achieve sales targets, drive business growth, and deliver exceptional customer service.
  • Adaptability / Flexibility: Ability to adapt to changing business needs, priorities, and deadlines.
  • Multi-Tasking: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
  • Fashion Interest & Knowledge: Passion for fashion, retail, and customer service, with a strong understanding of current trends and consumer behavior.
What We Offer:
  • Competitive compensation: A competitive hourly rate of $25.00, with opportunities for growth and advancement.
  • Benefits package: Comprehensive benefits, including medical, dental, and vision insurance, life and disability insurance, and a 401(k) savings plan with company match.
  • Training and development: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Opportunities for career advancement: A promote-from-within philosophy, with opportunities to grow and advance within the company.
  • Global team: Join a global team of passionate and dedicated individuals who share a commitment to excellence and customer satisfaction.

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