Community Director

1 month ago

Tacoma, Washington, United States American Property Management Full time
Job Title: Community Director

Join American Property Management as a Community Director and take on the challenge of leading a 200-unit garden-style apartment community in Tacoma, WA.

About the Role

This is a full-time position requiring a physical presence at the job location during scheduled hours. The ideal candidate will have 5+ years of experience in multifamily/student housing, with 3+ years of experience managing an apartment community, including oversight and management of employees.

Key Responsibilities
  • Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
  • Approve and maintain timecards for office and maintenance staff members.
  • Maintain high occupancy rates while focusing on resident retention.
  • Handle sales and marketing ventures and promote the company and property.
  • Track and handle revenue and expenses.
  • Prepare and maintain reports for upper management.
  • Collect rent dues in a timely manner.
  • Manage contract obligations.
  • Coordinate all move-in/move-out related items and documents.
  • Train, develop, and manage performance of team members as needed in compliance with American Property Management policies and procedures.
  • Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management's Quality Standards.
What We Offer
  • Competitive starting wages ($75,000 to $75,000 per year).
  • A company-wide commitment to diversity and inclusion.
  • A positive work environment where employee contributions are valued.
  • A fun culture with team-building activities and events.
  • Comprehensive training programs and development opportunities.
Requirements
  • 5+ years of experience in multifamily/student housing within the last 10 years required.
  • 3+ years of experience managing an apartment community, including oversight and management of employees.
  • Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws, and ADA Laws.
  • Must have experience managing market-rate communities.
  • Must have experience managing Class A and/or Class B communities.
  • Customer service experience required.
  • On-site and/or Knock experience preferred.
  • High School Diploma/GED required. Bachelor's degree in a related field preferred.
  • Demonstrates exceptional attention to detail and organizational abilities.
  • Proficient in effective communication and teamwork.
  • Maintains a positive outlook and embraces a collaborative team approach.
  • Shows responsibility and takes pride in their work.
  • Fluent in English, with strong reading, speaking, and writing skills.
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
Additional Requirements
  • Willingness to complete an online assessment test.
  • Willingness to complete a 4-panel drug screening and background check upon hire.

At American Property Management, we are committed to being the 'Best Asset Management Company in the West' by setting the industry standard in customer service and honoring our customers who rely on us for continued exemplary service year after year.

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