Operations Supervisor

5 days ago


Columbus, Ohio, United States Abercrombie and Fitch Co. Full time
Job Title: Operations Supervisor

At Abercrombie & Fitch Co., we are seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for leading a team of hourly associates and ensuring that department goals are met, including order aging, accuracy, and fill rate.

Key Responsibilities:
  • Develop and facilitate daily work plans to exceed internal/external customer expectations
  • Initiate, change, and drive process improvements to support A&F's growth strategies
  • Lead, train, and manage the performance of the team, ensuring all accuracy and Units Per Hour (UPH) goals are met
  • Daily partnership with the Home Office and Distribution Teams
  • Work with leadership across all shifts to maintain process consistency
  • Operates cross-functionally with key business partners
  • Foster and reinforce a positive, collaborative environment that respects and values diversity
  • Promote safety awareness and support the safety culture through the company
Requirements:
  • Strong leadership style with a focus on team development
  • Bachelor's Degree or related experience
  • Excellent computer skills, including experience with Microsoft Office programs
  • Business-level command of Spanish and/or Somali is a plus
  • Ability to multi-task in a fast-paced environment
  • Experience with WMS systems
  • Outstanding written and face-to-face communication skills
  • A collaborative approach to working with cross-functional partners to achieve the vision of the brand
What We Offer:
  • Incentive bonus program
  • 401(K) savings plan with company match
  • Annual companywide review process
  • Flexible spending accounts
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off & one paid volunteer day per year, allowing you to give back to your community
  • Seven associate wellness half days per year
  • Onsite fitness center
  • Merchandise discount on all of our brands
  • Opportunities for career advancement, we believe in promoting from within
  • Access to multiple Associate Resource Groups
  • Global team of people who will celebrate you for being YOU

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