Client Relations Associate

1 week ago


Plattsburgh, New York, United States Stephen Quiles - State Farm Agent Full time
Position Overview

At Stephen Quiles - State Farm Agent, we are seeking a meticulous and proactive professional to undertake administrative responsibilities and support insurance agents in client acquisition and retention. As an Account Associate in our agency, your attention to detail, dedication to nurturing client relationships, and sales-driven approach will position you as a valuable asset in this vibrant role. Your contributions as a motivated individual thriving in a dynamic environment will pave the way for career advancement and increased earning potential.

We look forward to your enthusiasm and marketing expertise as we work towards mutual success.

Key Responsibilities:

  • Build and maintain client relationships while providing necessary follow-up as needed.
  • Offer prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage specifics, policy modifications, claims processing, and billing questions.
  • Adopt a customer-focused, needs-based strategy to educate clients about insurance solutions.
  • Utilize effective communication skills to swiftly meet customer needs while promoting business growth.

Desired Qualifications:

  • Strong commitment to delivering outstanding customer service
  • Previous sales experience (whether as an external or internal sales representative, in retail sales, or telemarketing) is preferred
  • Able to obtain a Property and Casualty License
  • Able to secure a Life/Health License
  • Capability to achieve established marketing goals
  • Interest in advocating for products and services tailored to client needs

Perks:

  • Competitive salary complemented by a commission/bonus structure
  • Generous paid time off, including vacation and personal/sick leave
  • Opportunities for profit-sharing
  • Potential for professional development and career progression within our organization


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