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Customer Service Manager

2 months ago

New Braunfels, Texas, United States Burlington Full time

About the Role:

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Burlington. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of the store, including supervising associates, managing inventory, and ensuring exceptional customer service.

Key Responsibilities:

  • Supervise and train associates to ensure they are meeting sales and customer service goals
  • Manage inventory levels, including receiving, stocking, and maintaining a visually appealing store environment
  • Monitor and control store expenses, including labor costs and inventory shrinkage
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with the store management team to achieve business objectives and goals

Requirements:

  • At least 1 year of supervisory experience in a retail environment
  • Strong leadership and communication skills, with the ability to motivate and inspire associates
  • Ability to work a full-time schedule, including nights, weekends, and holidays as required
  • Ability to lift and move merchandise weighing up to 40 pounds, as well as stand and walk for extended periods of time

What We Offer:

  • A competitive hourly wage, ranging from $14.50 to $16.50 per hour
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as life and disability insurance
  • A 401(k) plan, with company match
  • Flexible hours and a dynamic work environment