Logistics Coordinator

9 hours ago


Dallas, Texas, United States Aldinger Co. Full time
Job Overview

The Logistics Coordinator plays a critical role in ensuring the smooth operation of our calibration technicians by managing day-to-day activities and maintaining high customer satisfaction.

This position is responsible for organizing and accurately processing customer equipment into our lab management software, scheduling and assigning work orders to our team of technicians, and partnering with the branch manager and lead field technician to improve and implement service strategies and processes.

Key Responsibilities:

  • Oversee the workflow and scheduling of all calibrations and repair work
  • Inspect, receive, and create work orders for customer items needing calibration
  • Create quotes and estimates for calibration jobs and services
  • Organize purchase orders and secure payments for services rendered
  • Communicate with customers by providing status for orders
  • Communicate with customers by making corrections or amendments to certificates
  • Follow up with customers who have items that are due for upcoming calibrations

Requirements:

  • Ability to lift 50 pounds
  • Strong attention to detail and the ability to work independently
  • Excellent customer service skills
  • Excellent organizational, prioritization, and administrative skills
  • Excellent presentation, written and personal communication skills
  • A focus on high quality outcomes and business profit
  • Able to multitask, problem solve and manage projects under pressure

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with matching
  • Company Paid Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Company equipment needed for the job

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