International Logistics Coordinator

10 hours ago

Dallas, Texas, United States Interstate Batteries Full time
Job Summary

We are seeking a highly skilled International Logistics Specialist to join our team at Interstate Batteries. This role will be responsible for coordinating and managing all international and domestic logistics activities, ensuring timely and efficient delivery of goods to our customers and partners.

Key Responsibilities
  • Coordinate and work closely with international freight forwarders, carriers, and customs brokers to ensure proper communication, arrangement, and execution of inbound ocean container shipments.
  • Monitor shipments during transit to ensure timely delivery and work with freight forwarders/carriers to mitigate exceptions.
  • Communicate information about shipping quotes, costs, shipment status, ETA, and delivery confirmation to customers and internal stakeholders.
  • Maintain and develop monthly scorecards and financials to report against performance expectations.
  • Schedule and track inbound and outbound shipments according to customers' requirements, ensuring on-time deliveries.
  • Create and review import/export-related shipping documents and maintain records and processes for international and Canadian cross-border shipments.
  • Obtain and negotiate rates with service providers through requests for proposals and miscellaneous spot quotes.
  • Support ground/ocean/parcel/domestic and international freight forwarding transportation sourcing events/capacity commitments in coordination with internal customers and external service providers.
  • Responsible for ensuring routes are efficient, cost-effective, and meet organizational and customer expectations.
  • Conduct analysis to determine optimal transportation solutions as needed to meet customer requirements and minimize costs.
  • Obtain freight quotes for ground/ocean/parcel/domestic and international freight forwarding shipments and provide options to the team when needed.
  • Assist with domestic transportation activities, including financial analysis and metric development.
  • Support the development and day-to-day management of freight payment auditing and solutions.
  • Continuous Improvement: Identify, evaluate, and quantify opportunities for operational enhancements and implement solutions to reduce costs and improve efficiency.
Requirements
  • 1-2+ years of logistics, transportation, warehousing administration experience, or a related field.
  • College degree, a concentration in logistics or supply chain management is a plus, and/or equivalent experience.
  • Bilingual English/Spanish fluency is required.
  • Proficient understanding of logistics processes, transportation methods, and inventory management.
  • Basic knowledge of using logistics software and systems concerning logistics and transportation.
  • Strong computer skills (Excel, Word, PowerPoint).
  • Knowledge of international trade compliance, including import/export regulations and customs processes.
  • Familiarity with transportation documentation, including Billing of Lading (BOL) and commercial and customs forms.
  • Ability to effectively communicate, both written and verbal, with a variety of internal and external contacts and various stakeholders, providing excellent customer service.
  • Excellent organizational and time-management skills to prioritize and manage tasks effectively.
  • Meticulous with a focus on accuracy in all aspects of work.
  • Strong analytical skills and problem-solving abilities to address challenges and improve shipping performance.
  • Ability to work well in a fast-paced environment and handle pressure with professionalism.
  • Ability to work independently with moderate supervision, as well as collaboratively in a team environment.
Scope Data
  • Responsible for managing and maintaining transportation services for IB network, including coordinating international shipments from our supplier in South Korea to our 12+ distributors in Central and South America.
  • Maintain all clerical work necessary for the position, including filing, invoicing, updating rates, reporting, audits, and data entry.
  • Work closely with transportation providers to ensure timely movement of shipments and create documentation, including shipments and documentation for Canada.
  • Interact professionally with customers, suppliers, distributors, providers, and cross-functional team members.
  • Utilize resources efficiently to support international logistics and transportation.
  • Exemplify Interstate's Purpose and Values.
Work Environment
  • Role location is hybrid and provides flexibility: work-from-home and time in the office (Dallas).
  • Ability to occasionally lift and/or move 10+ lbs.
  • Extensive use of computer and phone.
  • Open office environment.
  • Some travel may be required.

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