Travel Agent II
3 weeks ago
Intermountain Healthcare is seeking a skilled Travel Agent II to join our team. As a key member of our travel department, you will be responsible for managing our hotel program, coordinating travel arrangements, and providing exceptional customer service to our caregivers.
Key Responsibilities:- Oversee and optimize Intermountain Healthcare's hotel program, including negotiating rates and managing vendor relationships.
- Assist executive leaders with booking travel arrangements, including flights, accommodations, and rental cars.
- Provide excellent customer service to caregivers, addressing travel inquiries and troubleshooting issues.
- Ensure compliance with corporate travel policies and guidelines.
- Update the website regularly, ensuring all content remains accurate and current.
- Customer Service Experience: Demonstrated strong interpersonal skills and a commitment to delivering exceptional service to a diverse range of stakeholders.
- Organizational Experience: Proven ability to manage time effectively and handle multiple priorities and deadlines with excellent organizational skills.
- Communication Experience: Clear, professional verbal and written communication skills, with the ability to engage effectively with individuals at all levels of the organization.
- Education: Bachelor's degree or equivalent education in Travel & Tourism, Hospitality Management, or related field.
- Experience: 3 or more years of experience as a Travel Agent or in a similar role, preferably within a large corporation or healthcare environment.
- Technical Skills: Proficiency in computer operations and familiarity with Global Distribution Systems (GDS) such as Sabre, Amadeus, or Travelport.
Key Bank Tower, Salt Lake City, UT
40 hours per week
$26.84 - $42.28 per hour
We offer a comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness.
Intermountain Health is an equal opportunity employer.
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