Travel Agent II

1 week ago


Salt Lake, Utah, United States Intermountain Healthcare Full time
Job Description:

We are seeking a highly skilled Travel Agent II to join our team at Intermountain Healthcare. As a key member of our travel department, you will be responsible for managing our hotel program, coordinating travel arrangements, and providing exceptional customer service to our caregivers.

Key Responsibilities:
  • Oversee and optimize Intermountain Healthcare's hotel program, including negotiating rates and managing vendor relationships.
  • Assist executive leaders with booking travel arrangements, including flights, accommodations, and rental cars.
  • Provide excellent customer service to caregivers, addressing travel inquiries and troubleshooting issues.
  • Ensure compliance with corporate travel policies and guidelines.
  • Update the website regularly, ensuring all content remains accurate and current.
Requirements:
  • Bachelor's degree or equivalent education in Travel & Tourism, Hospitality Management, or related field.
  • 3 or more years of experience as a Travel Agent or in a similar role, preferably within a large corporation or healthcare environment.
  • Proficiency in computer operations and familiarity with Global Distribution Systems (GDS) such as Sabre, Amadeus, or Travelport.
Working Conditions:

This position requires frequent interactions with providers, colleagues, customers, patients/clients, and visitors. The employee must be able to verbally communicate, hear and understand spoken information, needs, and issues quickly and accurately.

The employee must also be able to manually manipulate complex and delicate equipment with precision and accuracy, including frequent computer use for typing, accessing needed information, etc.

This position is located in Salt Lake City, Utah, and requires a 40-hour workweek.


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