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Retail Sales Specialist

2 months ago

Marietta, Georgia, United States Cavender's Full time
Position Overview

The Retail Sales Specialist is responsible for providing a warm welcome and expressing gratitude to every customer entering and exiting the store. This role requires a comprehensive understanding of all product lines, particularly within the Tack Department. Additionally, the Retail Sales Specialist ensures that the store remains tidy, organized, and that all merchandise is displayed attractively.

Key Responsibilities
  • Embrace and promote the core values and culture of Cavender's.
  • Deliver exceptional customer service through professional and knowledgeable selling techniques.
  • Avoid employing high-pressure sales tactics.
  • Identify and maximize sales opportunities with each customer interaction.
  • Stay informed about the latest trends in western wear fashion.
  • Maintain a clean and organized work environment.
  • Understand and adhere to company policies and procedures.
  • Keep up-to-date with current promotions and pricing.
  • Assist in stocking merchandise and organizing the store as necessary.
  • Arrive at work punctually and present a well-groomed appearance.
  • Be vigilant about security at all times.
  • Ensure all products are accurately scanned and displayed neatly.
  • Check for mismatched items in the boot department.
  • Assist customers with product exchanges and provide knowledgeable answers to inquiries regarding fit, promotions, pricing, and inventory.
  • Perform additional duties as assigned.
  • Collaborate with supervisors to understand actions needed to achieve company goals.
Qualifications

The ideal candidate should possess the following:

  • Ability to lift and lower objects regularly during shifts.
  • Comprehension of basic instructions and the ability to interpret various documents.
  • Capability to apply abstract principles to complex tasks.
  • Understanding of the meanings of words and effective response skills.
  • Proficiency in reading and understanding English.
  • Alertness during assigned work hours.

Cavender's is committed to equal employment opportunities and does not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under applicable laws. Reasonable accommodations will be provided for individuals with disabilities upon request.