Retail Sales and Merchandising Director
2 days ago
Micro Center is a leading technology retailer with a strong commitment to customer service and employee development. We are seeking a highly motivated and experienced Retail Sales and Merchandising Manager to lead our high-volume store team.
Key Responsibilities:
- Maintain a safe and organized store environment, ensuring sales policies and procedures are followed.
- Lead sales floor teams to resolve customer issues promptly and efficiently.
- Drive sales, productivity, payroll, and expense goals through effective leadership and coaching.
- Implement ad set and visual merchandising standards to enhance customer experience.
- Provide regular feedback and coaching to supervisors and associates to achieve sales goals.
- Review P&L statements with the General Manager to identify areas for improvement and implement sales strategies.
- Participate in and lead open and close procedures, and serve as manager-in-charge during absences.
- Manage freight flow, merchandise processing, and inventory control to ensure efficient operations.
- Develop and coach supervisors and sales associates in product knowledge, solution selling, and customer satisfaction.
- Ensure human resource issues are handled in accordance with guidelines, and partner with Regional HR Manager and Store Manager as needed.
Requirements:
- Two or more years of experience in a high-volume, big-box retailer, preferably in a commissioned sales environment or within the consumer electronics industry.
- A college degree is preferred, but not required.
- Previous experience in all aspects of retail management, including sales, merchandising, operations, freight flow, and customer service.
- Experience in human resources functions, including hiring, retaining, and coaching qualified employees.
- Ability to execute corporate initiatives and analyze the competition.
- Physical requirements include lifting up to 50 lbs. and standing for prolonged periods.
- Shifts may include hours before and after the store is open to the public, as well as mornings, nights, weekends, and holidays.
Benefits:
- Medical, dental, and vision benefits coverage for regular full-time associates.
- 401K plan with company match.
- Employee discount program, including a friends and family discount.
- Tuition reimbursement and education discounts.
- Paid time off for regular associates.
- Esteemed vendor and company job training.
- Career advancement opportunities.
Growth Opportunities:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers.
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