Retail Sales and Merchandising Director
3 days ago
Micro Center is seeking a highly motivated and results-driven Senior Retail Sales and Merchandising Manager to lead our high-volume store. As a key member of our leadership team, you will be responsible for driving sales, merchandising, and customer satisfaction.
Key Responsibilities:- Maintain a safe and organized store environment, ensuring compliance with company policies and procedures.
- Lead sales floor teams to resolve customer issues promptly and effectively.
- Develop and implement sales strategies to achieve customer satisfaction, sales, and productivity goals.
- Ensure the execution of visual merchandising and ad set standards.
- Provide coaching and feedback to supervisors and associates to drive sales and customer satisfaction.
- Review P&L statements and identify areas for improvement, recommending sales strategies to the General Manager.
- Participate in open and close procedures and serve as manager-in-charge during absences.
- Manage freight flow, merchandise processing, and inventory control.
- Develop and coach supervisors and sales associates in product knowledge, solution selling, and customer satisfaction.
- Ensure human resource issues are handled in accordance with guidelines.
- Two or more years of experience in a high-volume, big-box retailer, preferably in a commissioned sales environment or within the consumer electronics industry.
- A college degree is preferred.
- Previous experience in all aspects of retail management, including sales, merchandising, operations, and customer service.
- Experience in human resources functions, including hiring, retaining, and coaching qualified employees.
- Ability to execute corporate initiatives and analyze the competition.
- Physical requirements: lift up to 50 lbs., stand for prolonged periods of time.
- Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates.
- 401K Plan with Company Match.
- Employee Discount Program.
- Tuition Reimbursement & Education Discounts.
- Paid Time Off for Regular Associates.
- Esteemed Vendor & Company Job Training.
- Career Advancement Opportunities.
At Micro Center, we empower our employees to set their sights high and blaze their own trails. Our teams are made up of motivated individuals who work hard to advance their careers. We offer a dynamic work environment, competitive benefits, and opportunities for growth and development.
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