Cocktail Specialist
1 week ago
Located within the bustling atmosphere of Terminal 5 at Heathrow Airport, our T5 Bar offers a unique opportunity for an experienced Bartender to join a dynamic team. This venue serves as a sophisticated pre-flight retreat, renowned for its exceptional dining and cocktail experiences.
Role Responsibilities:
- Collaborate with colleagues to ensure efficient Bar operations.
- Maintain comprehensive knowledge of the Wine Cellar, Cocktail offerings, and specialty beverages.
- Engage in continuous learning about wines, spirits, cocktails, and their ideal pairings.
- Identify opportunities for enhancing service delivery.
- Provide outstanding customer service consistently.
- Keep all Bar areas clean, organized, well-stocked, and ready for service.
- Deliver an exceptional customer experience, achieving set performance targets.
- Exhibit in-depth product knowledge of all beverages served.
- Possess a genuine passion for the brand, menu offerings, and service excellence.
- Demonstrate a commitment to ongoing professional development in beverage knowledge.
- Ability to create memorable customer experiences while meeting performance goals.
- Strong multitasking, prioritization, and time management skills.
- Excellent interpersonal and communication abilities.
- Capability to respond effectively to changing situations.
- Lead by example in all aspects of service.
At Fortnum & Mason, we are dedicated to fostering your career growth and recognizing your talents. We celebrate diversity and inclusivity, ensuring a welcoming environment for all individuals.
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