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Cocktail Specialist

2 months ago

Lake Mary, Florida, United States Fortnum & Mason Full time
Position Overview

Located in the bustling environment of Terminal 5 at Heathrow Airport, our bar offers a sophisticated atmosphere for travelers seeking a premium experience.

Role: Bartender - Terminal 5

As a Bartender at our Terminal 5 establishment, you will play a vital role in delivering an exceptional pre-flight experience with a focus on high-quality dining and innovative cocktails. Our menu emphasizes fresh, seasonal ingredients, with a particular highlight on seafood.

Key Responsibilities:
  • Collaborate with team members to ensure efficient bar operations.
  • Maintain an up-to-date understanding of our extensive wine selection, cocktail offerings, and specialty beverages.
  • Commit to continuous learning about wines, spirits, cocktails, and their ideal pairings.
  • Identify opportunities for enhancing service delivery.
  • Provide outstanding customer service consistently.
  • Keep all bar areas clean, organized, well-stocked, and ready for service.
  • Deliver a remarkable customer experience while achieving set performance targets.
  • Exhibit comprehensive knowledge of all beverages served.
Candidate Profile:
  • Possess a genuine passion for the brand, menu, and hospitality service.
  • Demonstrate a commitment to ongoing development in beverage knowledge.
  • Deliver exceptional customer experiences while meeting performance goals.
  • Exhibit strong multitasking, prioritization, and time management skills.
  • Possess excellent interpersonal and communication abilities.
  • Demonstrate quick thinking and adaptability in dynamic situations.
  • Lead by example in all aspects of service.
We are dedicated to fostering your career growth and nurturing your talents, creating an inclusive environment that respects and values diversity in all forms.