Returns Specialist Lead

4 days ago


Atlanta, Georgia, United States Nfinity Athletic Full time
Job Title

Nfinity Athletic Returns Specialist Lead

We are seeking a seasoned professional to manage the returns process for our footwear line, ensuring a smooth and efficient experience from initial request to restocking items on the shelf.

Responsibilities:

  1. Initiate returns by communicating with customers, providing clear explanations of the returns policy and procedure.
  2. Collect and track returned items, working closely with the warehouse team to ensure timely retrieval.
  3. Inspect and process approved returns, executing refunds or exchanges as required.
  4. Manage inventory data entry and collaborate with the logistics team to restock items.

Skills Required:

  • Excellent communication and interpersonal skills.
  • Attention to detail and organizational expertise.
  • Inventory management and software proficiency.
  • Physical stamina to handle returned items.

Nfinity Athletic Core Values: Customer satisfaction, operational excellence, teamwork, and continuous improvement drive our business forward.



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