Client Success Specialist
2 days ago
RPM Physical Therapy is a one-on-one, orthopedic manual therapy-based clinic in The Woodlands, TX. We focus on providing patients with the utmost attention to care and rehabilitation.
Our Mission
We strive to deliver exceptional patient-centered care, ensuring our clients achieve their goals and live active, mobile lifestyles.
Your Role
As a Client Success Manager, you will be the first point of contact for our patients, responsible for scheduling appointments, coordinating services, and resolving any issues that may arise. You will work closely with our team to ensure seamless communication and excellent patient outcomes.
Key Responsibilities
- Schedule appointments and coordinate patient services
- Handle client inquiries and resolve issues promptly
- Maintain accurate records and communicate effectively with the team
- Develop strong relationships with patients to ensure their needs are met
Requirements
- High school diploma or equivalent required; degree in a related field preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Basic computer skills and proficiency in software applications
Benefits
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits and opportunities for growth and development.
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