Scheduling Coordinator
22 hours ago
Campbell Clinic is seeking a highly skilled Scheduling Coordinator to join our team. As a key member of our front desk staff, you will be responsible for making patient appointments and ensuring that all providers are fully utilized. This is a full-time position, 40 hours per week.
Key Responsibilities:
- Makes appointments for patients, reschedules and cancels through the patient portal, patient call, and outside referral software program
- Follows appointment guidelines to ensure proper scheduling
- Determines patient's clinical need to ensure proper scheduling
- Performs other related duties as assigned
This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment. If you have experience in a call center or high-volume scheduling department, we encourage you to apply.
Requirements:
- 6 months of combined experience in a call center or high-volume scheduling department with EMR/EHR systems and multi-line phone services or customer service required
- High School Graduate or GED Required
- Preferred Experience: Experience in a healthcare setting (physician's office, clinic or hospital) with knowledge of insurances, copay collection, referral procedures, and healthcare terminology
Benefits:
- Medical / Dental / Vision Insurance
- HRA Option
- Flexible Spending Account
- Basic Life Insurance
- Voluntary Life Insurance Option
- Long-Term Disability
- Voluntary Short-Term Disability
- Accident Insurance
- Critical Illness Insurance
- 401(k) Plan Matching + Profit Sharing
- Employee Assistance Program
- Paid Time Off
- 8 Paid Holidays
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