Scheduling Coordinator

22 hours ago


Germantown, Tennessee, United States Campbell Clinic Full time
Job Summary
Campbell Clinic is seeking a highly skilled Scheduling Coordinator to join our team. As a key member of our front desk staff, you will be responsible for making patient appointments and ensuring that all providers are fully utilized. This is a full-time position, 40 hours per week.

Key Responsibilities:
  • Makes appointments for patients, reschedules and cancels through the patient portal, patient call, and outside referral software program
  • Follows appointment guidelines to ensure proper scheduling
  • Determines patient's clinical need to ensure proper scheduling
  • Performs other related duties as assigned

This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment. If you have experience in a call center or high-volume scheduling department, we encourage you to apply.

Requirements:
  • 6 months of combined experience in a call center or high-volume scheduling department with EMR/EHR systems and multi-line phone services or customer service required
  • High School Graduate or GED Required
  • Preferred Experience: Experience in a healthcare setting (physician's office, clinic or hospital) with knowledge of insurances, copay collection, referral procedures, and healthcare terminology

Benefits:
  • Medical / Dental / Vision Insurance
  • HRA Option
  • Flexible Spending Account
  • Basic Life Insurance
  • Voluntary Life Insurance Option
  • Long-Term Disability
  • Voluntary Short-Term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • 401(k) Plan Matching + Profit Sharing
  • Employee Assistance Program
  • Paid Time Off
  • 8 Paid Holidays


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