Customer Experience Specialist

2 days ago


Lexington, Kentucky, United States Marshall Lifestyle Medicine Full time

Maintain the highest level of customer satisfaction by delivering exceptional patient care and support at Marshall Lifestyle Medicine. As a Customer Experience Specialist - Med Spa, you will work closely with our providers to deliver exceptional outcomes and experiences for our patients.

Estimated salary: $50,000 - $70,000 per year, based on location and experience. Benefits include 24/7 access to our boutique gym, 401K with company match, health insurance, and discounts on all products/services.

Responsibilities:

  • Provide personalized service to patients, including scheduling, check-in/check-out, and inventory management.
  • Support our providers as an aesthetic assistant in delivering exceptional outcomes and experiences.
  • Promote and reproduce social presence and assist marketing by collecting social media content.
  • Sales and customer service.

Requirements:

  • Aesthetic experience preferred.
  • Office/administrative experience preferred.
  • Customer service experience required.
  • MS Office experience required.
  • Detail/task-oriented and reliable.


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