Business Systems Manager
7 days ago
CBRE is seeking a highly skilled Business Systems Manager to join our team. As a key member of our organization, you will be responsible for overseeing the staff that provides software support, technical assistance, and the development of internal management systems.
Key Responsibilities- Provide formal supervision to employees, including training and development, performance evaluations, and mentoring.
- Coordinate and lead the team's daily activities, including establishing work schedules, assigning tasks, and cross-training staff.
- Ensure technology roadmap is considered with all decisions and improve as vital based on CBRE and client objectives.
- Respond to and resolve technical and system issues within a variety of software packages.
- Apply strong data integration knowledge to deliver centralized data for business analytics in Vantage.
- Apply low code/no code automation such as Power Automate, Power App, Smartsheet, Google Sheets as efficient and effective solutions to requests.
- Assist the team with the installation of basic system migrations, including new clients, system implementations, and upgrades.
- Ensure that all supported systems are following established standard methodologies, regulatory requirements, and internal and external controls.
- Identify process and system improvements, participate in internally driven projects to improve efficiency and customer satisfaction, and recommend implementing functional operational programs and procedures.
- Communicate ongoing feedback on team, project, and department impact of projects, and present team and client-facing training for system overviews, changes, and new system deliveries.
- Lead by example and model behaviors that are consistent with CBRE RISE values, and influence parties of shared interests to reach an agreement.
- Apply knowledge of own subject area and how own field integrates with others to achieve team and departmental objectives.
- Identify, solve, and resolve day-to-day and moderately sophisticated issues which may or may not be evident in existing systems and processes.
- Bachelor's Degree preferred with 3-5 years of relevant experience, or a combination of experience and education.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and exciting performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job subject area and department.
- In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
CBRE is a global leader in real estate services, driven by a passion for delivering exceptional results for our clients. We believe in creating a culture of integrity, service, and excellence, and we are committed to making a positive impact on the communities we serve.
CBRE is an equal opportunity employer that values diversity and inclusion. We are committed to providing a work environment that is free from discrimination and harassment, and we welcome applications from qualified candidates of all backgrounds.
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