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Human Resources Coordinator

2 months ago

Jackson, Mississippi, United States VOLT Management Full time

Position Overview:
This role is for an HR Support Specialist focused on delivering exceptional administrative assistance within the human resources domain.


Essential Qualifications:
Customer Engagement:
Demonstrated ability to interact effectively with clients, ensuring high-quality service and complete resolution of inquiries.


Human Resources Acumen:
Familiarity with HR administrative processes, relevant legislation, and technical systems.


Analytical Skills:
Strong problem-solving capabilities to address employee concerns and determine suitable solutions.


Effective Communication:
Excellent verbal and written communication skills to handle inquiries through various channels.


Detail Orientation:
Meticulous approach to ensure precision in transaction support and inquiry resolution.


System Proficiency:
Ability to navigate HR systems efficiently and provide user assistance.


Conflict Resolution:
Skill in managing disputes and escalating issues when necessary.


Decision-Making:
Ability to exercise sound judgment within established procedures to determine appropriate actions.


Key Responsibilities:
Provide administrative support for various HR functions, including employee relations, compensation, and benefits. Maintain personnel records, process changes, and compile statistics. Prepare reports and conduct candidate evaluations.


Role Summary:
Serve as the initial point of contact for HR inquiries, delivering first-level support and directing issues to the appropriate departments as needed. Ensure that employee questions are thoroughly addressed and follow up to confirm resolution.


Critical Competencies:
Integrity, confidentiality, relationship building, customer engagement, and execution of HR policies and processes.


Education and Experience:
Associate's degree required; Bachelor's degree preferred in HR or related fields. Minimum of two years of experience in HR or customer service.


Additional Skills:
Knowledge of HR systems and the ability to resolve inquiries efficiently while enhancing the employee experience.