Seafood Team Leader

4 weeks ago


Santa Cruz, California, United States Whole Foods Market Full time

Job Summary

As a Seafood Team Leader at Whole Foods Market, you will be responsible for providing overall leadership to the seafood team. This includes overseeing all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. You will be accountable for Team Member hiring, development, corrective actions, and separations. Additionally, you will be responsible for ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.

Key Responsibilities

  • Holds ATLs, supervisors, and Team Members accountable for delivering outstanding customer service.
  • Makes hiring and separation decisions in partnership with Store Leadership.
  • Accountable for monitoring and achieving sales, purchasing, and labor targets.
  • Projects annual sales and expenses and prepares operating budget.
  • Manages ordering and inventory to achieve targeted contribution to profit margin.
  • Establishes and maintains collaborative and productive working relationships with departmental and store leadership.
  • Establishes and maintains positive and productive vendor relationships.
  • Sustains exceptional levels of knowledge and awareness of relevant competitors and industry trends.
  • Sets and achieves the highest standards of retail execution.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
  • Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
  • Communicates and maintains Team Member safety and security standards.
  • Provides timely, thorough, and thoughtful performance evaluations.
  • Consistently communicates and models WFM vision and goals.

Requirements

  • 24+ months retail experience, including 12+ months of team leadership experience.

Working Conditions

  • Must be able to lift 50 pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing, and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to handle knives and other cutting equipment.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

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