Customer Experience Associate

20 hours ago


Oklahoma City, Oklahoma, United States Sam's Club Full time
Job Summary:

We are seeking a highly skilled and experienced Automotive Service Specialist to join our team at Sam's Club. In this role, you will be responsible for providing safe and efficient service in both the sales and service areas of the department, and ensuring that our members receive the best possible experience in our Tire and Battery Center.


Responsibilities:
  • Tire and Battery Installation: Install tires and batteries, and perform other automotive services as needed.
  • Vehicle Maintenance: Perform routine maintenance tasks, such as oil changes, brake pad replacements, and tire rotations.
  • Customer Service: Provide exceptional customer service, and respond to customer inquiries and complaints.
  • Inventory Management: Manage inventory levels, and ensure that all necessary supplies are available.
  • Safety Protocols: Maintain safety of Facility by following all safety standards, procedures, and guidelines.

Compensation and Benefits:
  • We offer a competitive salary range of $45,000 - $65,000 per year based on experience, plus performance-based bonus awards.
  • Health benefits include medical, vision, and dental coverage.
  • Financial benefits include 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.


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