Customer Experience Specialist
1 day ago
Are you looking for a career that combines customer service and hospitality skills with opportunities for growth and development?
About the Role:
As a Team Member at Chick-fil-A Quail Springs Mall, you will be part of a dynamic team that strives to provide exceptional customer experiences while maintaining a positive and friendly atmosphere.
We are committed to fostering a culture of teamwork, respect, and open communication. Our team members are empowered to make decisions and take ownership of their work, ensuring that every guest leaves feeling valued and satisfied.
Your Responsibilities:
- Provide high-quality customer service by greeting guests warmly, listening attentively to their needs, and resolving issues promptly
- Work collaboratively with colleagues to achieve sales goals and maintain a clean and organized store environment
- Participate in training programs to develop your skills and knowledge, including our CORE 4 model for serving guests
- Contribute to a positive and inclusive team culture by being respectful, flexible, and adaptable
Benefits and Perks:
- Competitive hourly rate: Up to $15 per hour based on experience and qualifications
- Opportunities for career advancement, including leadership roles and scholarships
- Flexible scheduling to accommodate your needs and lifestyle
- Access to free food and beverages during breaks
- A supportive and motivating work environment with regular feedback and coaching
Requirements:
- Must be 14 years old or older
- Ability to work in a fast-paced environment with multiple priorities and deadlines
- Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues
- Basic math skills and accuracy when handling cash and operating a point-of-sale system
- Ability to lift up to 20 pounds and stand for long periods of time
Location:
Oklahoma City, OK 73134
Work Environment:
Our restaurant is a fast-paced, quick-service environment with a focus on providing excellent customer service and maintaining high standards of quality and cleanliness.
We are an equal opportunity employer and welcome applications from diverse candidates.
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