Service Manager

4 weeks ago


Santa Fe Springs, California, United States Terminix International Company, L.P. Full time
Job Summary

We are seeking a highly motivated and experienced Service Manager to lead our Pest Control Team in providing exceptional service to our residential customers. As a key member of our team, you will be responsible for ensuring the effective operation of our pest control services, maintaining high levels of customer satisfaction, and driving business growth.

Key Responsibilities

• Monitor branch scheduling and ensure pest tech routes are successfully completed
• Ensure regulatory compliance and safety standards are met or exceeded
• Respond to customer concerns, including resolving cancellation requests
• Inspect and evaluate the performance of Pest Technicians
• Monitor and maintain inventory levels of pest control products
• Facilitate continual training of local sales and service teams

Requirements

• Associate's degree and a valid driver's license are both requirements
• 1-2 years of related experience is highly desirable
• Willingness to relocate is highly desirable
• Ability to effectively lead and motivate others
• Strong communications skills - interpersonal, written, presenting
• Good problem-solving skills and ability to come up with practical solutions
• Ability to build rapport easily and establish trust with customers and employees
• Detail-oriented and understand the importance of safety
• Good aptitude for basic/intermediate math - necessary for doing calculations related to sales and service

What We Offer

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental, and vision coverage + discounts on Terminix brands
• Short/long-term Disability and Life Insurance
• Paid time off

Base Pay Range: $62,000 - $75,000

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please apply today.

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