Rink Operations Manager

3 weeks ago


Sioux Falls, South Dakota, United States Skate City Full time
Job Overview

At Skate City, we are seeking an experienced and skilled Rink Operations Manager to join our team.

Job Description

The ideal candidate will be responsible for assisting in the operation of our public and private sessions, ensuring a seamless experience for customers. This includes overseeing opening and closing tasks, admission procedures, birthday party coordination, on-rink activities, customer safety, and other related duties.

This role requires strong leadership skills, as the successful candidate will serve as the first point of contact for staff members during session hours. They will also be responsible for guiding staff to high-priority areas, ensuring they feel equipped to complete their duties efficiently.

A key aspect of this position is engaging with customers, creating a positive atmosphere for employees, and upholding high standards of customer service. The ideal candidate should possess excellent communication and interpersonal skills to foster a welcoming environment.

Required Skills and Qualifications
  • Education: High school diploma required
  • Experience: 2-3 years of customer service experience preferred; management or supervisory experience a plus
Estimated Salary: $45,000 - $55,000 per year

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