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Sales and Customer Service Representative

2 months ago


Stuart Florida, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
  • Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and booking clients for future services.
  • Drive member retention through outreach and communication with current members.
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
  • Assist in the cleanliness of the location and maintain a professional appearance at all times.
Requirements
  • High school diploma or equivalent required.
  • Previous sales or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Flexibility to work nights and weekends.
What We Offer
  • A dynamic and energizing work environment.
  • Training and development opportunities to enhance your sales and customer service skills.
  • A competitive compensation package, including a base pay plus commissions for sales and raises based on performance.
  • Discounted services and products.