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Sales and Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.
Key Responsibilities- Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
- Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and booking clients for future services.
- Drive member retention through outreach and communication with current members.
- Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
- Assist in the cleanliness of the location and maintain a professional appearance at all times.
- High school diploma or equivalent required.
- Previous sales or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Flexibility to work nights and weekends.
- A dynamic and energizing work environment.
- Training and development opportunities to enhance your sales and customer service skills.
- A competitive compensation package, including a base pay plus commissions for sales and raises based on performance.
- Discounted services and products.