District Manager

4 weeks ago


San Jose, California, United States Wendy's Full time
Job Title: District Manager - Restaurant Operations

As a District Manager at Wendy's, you will oversee the operations of multiple restaurants, ensuring exceptional customer service, quality food, and a clean environment. Your leadership skills will be put to the test as you manage and develop a team of restaurant managers, driving sales growth and profitability.

Key Responsibilities:
  • Monitor and enforce food safety procedures to maintain a high level of quality and customer satisfaction.
  • Work with leadership teams to meet district sales goals and execute company policies and procedures.
  • Manage and oversee safe working conditions, ensuring a positive and productive work environment.
  • Develop and implement strategies to maximize staff retention and improve operational efficiency.
  • Interview and suggest General Manager hires, providing guidance and support to ensure a smooth transition.
  • Provide training and development opportunities for managerial staff, fostering a culture of continuous improvement.
  • Anticipate and identify problems, taking corrective action to maintain high standards of quality, service, and cleanliness.
  • Ensure fast, accurate service and provide top-notch customer service to every guest, exceeding their expectations.
  • Maximize store sales goals versus budget, participating in marketing programs and initiatives.
Qualifications:
  • College degree or equivalent experience in operations.
  • Four years of restaurant experience, with a minimum of two years in a supervisory or management role.
  • Experience in supervising and managing staff, with a proven track record of success.
  • Fluent English-speaking and writing skills, with excellent communication and interpersonal skills.
  • Exhibit a sense of urgency and a commitment to excellence, with a focus on delivering results.
  • Neat, clean, and professional appearance, with a guest-friendly demeanor.
  • Able to lift 35 pounds to waist level, with a willingness to work in a fast-paced environment.
  • ServSafe Certified, with experience in financial reporting and/or P&L management.

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