District Manager
1 month ago
MarketSource is seeking a District Manager to lead our retail sales team in Target Mobile stores. The ideal candidate will have excellent client service skills, ability to identify, hire, train and manage talent, and lead and develop others.
Responsibilities:
Training and Coaching:
Train and coach retail sales representatives to sell and demonstrate Wireless products, accessories and services to customers
Areas of Focus:
Ensure highest level of guest service using Target Mobile's go to market criteria
Ensure associates represent MarketSource with highest integrity and ethical standards
Ensure mastery and execution of MarketSource's agnostic consultative selling framework
Ensure all products and services are consistently offered to all clients based on needs-based selling strategy
Ensure product and kiosk hygiene are executed at highest level
Ensure all shrink goals are met
Relationship Development:
Establish and maintain critical relationships with Target Mobile's Retail Partners, including Store Managers, dept. leads and other associates
Ensure development and maintenance of strong relationships with all vendors, including adoption of all pertinent product knowledge and promotional activity
Ensure and promote strong relationships with field team and Regional Leadership to ensure communication continuity and adoption of all directives
Management:
Manage sales productivity and guest experience through rep performance management and engagement via 1 on 1 coaching
Ensure employee satisfaction through progressive employee engagement
Interview and hire high quality full and part time Sales Rep candidates
Manage attrition through key performance indicators
Manage performance in district to achieve sales objectives
In conjunction with Support Team Members, Manage all aspects of in store execution, including but not limited to:
Geo check in and out
Kiosk shift scheduling and hours completion
Call report compliance
Work collaboratively with field sales leadership
Communicate and execute launch of projects and initiatives
Participate in retail partner's weekly sales meeting
Provide regular reports to sales leadership
Participate in and complete required sales training
Provide feedback on current kiosk performance
Providing responsibility for distribution, tracking and retention of all team resources
Strategic Partnership
Identify trends and opportunities
Gather intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations
Requirements:
3-5 years training, sales, account management or related experience plus 2+ years of retail management experience
Must be 18 years or older
Proven record as a leader and manager
Excellent communication skills
Knowledge of wireless industry preferred
Flexibility to work weekends and travel when required
Proven self starter
Ability to incent and drive sales reps to perform and deliver client expectations
4 year College degree required
Physical Job
Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Requires the ability to move around the store and maneuver merchandise when necessary
Walking and Standing
Requires moving around the store to assist Customers
Identifying and reading reports
Requires recognizing, identifying and using products
Auto req ID:124629BRState:
California
Job Category:
Retail Sales Additional Information:
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.This role may be eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only:
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please callWork Site City Selection:
San Jose Equal Pay Disclaimer:
The wage range for this position is $50,000-$80,000 annually.
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
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