Reception Operations Specialist
1 week ago
Level
Entry
Job Location
Company Headquarters
Position Type
Full Time
Travel Percentage
None
Job Shift
Day
Job Category
Admin - Clerical
Role Summary
As the welcoming face of our organization, you will serve as the first point of contact for clients and visitors. Your role is essential in creating a positive and professional atmosphere that reflects our core values.
About Us
Tropic Supply is a leading independent distributor in the HVAC and refrigeration sector, dedicated to exceptional service and community involvement. We pride ourselves on our family-oriented culture and our commitment to our values, known as "The TROPIC Way":
- Trust: Resourcefulness and reliability.
- Relationships: Prioritizing people over transactions.
- Own It: Emphasizing accountability.
- Positive Attitude: Promoting happiness for success.
- Integrity: Valuing ethical business practices.
- Considerate: Treating everyone with respect.
Your Responsibilities
In your role, you will:
- Manage incoming calls and ensure prompt and courteous responses.
- Greet and assist visitors, providing a warm and professional welcome.
- Maintain a tidy and organized reception area, reflecting our commitment to excellence.
- Direct calls and inquiries to the appropriate departments efficiently.
- Coordinate the scheduling of conference rooms and manage mail distribution.
- Support record-keeping and assist with various administrative tasks as needed.
Qualifications
We are looking for someone who:
- Has at least one year of experience in a high-volume reception or switchboard environment.
- Possesses excellent communication skills and a customer-centric approach.
- Is bilingual in English and Spanish, which is highly advantageous.
- Is familiar with Microsoft Office, Mac OS, or similar software.
Benefits
We offer a comprehensive benefits package that includes:
- Weekly pay schedule.
- Direct deposit options.
- 100% employer-sponsored health insurance.
- Dental and vision coverage.
- Disability insurance options.
- 401(k) retirement plan.
- Paid time off.
Career Development
Our Front Desk Receptionists often advance to various roles within the company, benefiting from training and development opportunities that foster both personal and professional growth.
We value our employees and strive to create a supportive and engaging work environment.
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