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People Operations Consultant

2 months ago

Houston, Texas, United States Catholic Charities of the Archdiocese Full time
Position Overview

Level
Experienced

Location
Central - Houston, TX

Employment Type
Full Time

Educational Requirement
Bachelor's Degree

Travel Requirement
Minimal

Work Schedule
Day Shift

Department
Human Resources

Role Summary

Catholic Charities is seeking dedicated individuals who are passionate about serving their community within a supportive and family-oriented organization. We prioritize attracting and retaining top talent by investing in our workforce. Our mission is to assist those in need, regardless of their background.

The HR Generalist plays a crucial role in enhancing the organization's performance by offering both tactical and strategic guidance on personnel and organizational development initiatives that align with the Agency's goals. This position involves executing HR-related functions at a professional level while supporting various programs. The HR Generalist will focus on key areas such as management consultation, employee relations, policy interpretation, performance appraisal training, leave management, workers' compensation administration, and professional development.

This role demands a high standard of professional ethics, emotional intelligence, and the ability to collaborate effectively with individuals at all organizational levels. The ideal candidate will be adept at transitioning between different HR functions to complete tasks efficiently and thrive in a dynamic environment. Strong decision-making skills and an understanding of how to align HR objectives with organizational strategies are essential.

Qualifications We Seek

  • Bachelor's Degree in Human Resources, Business Administration, or a related field
  • A minimum of two (2) years of experience in an HR role (specialist, coordinator, or generalist)
Skills and Attributes You Bring

  • Knowledge of federal, state, and local employment laws, as well as best practices for conducting workplace investigations and policy development
  • Exceptional written and verbal communication skills, with the ability to build credibility and rapport across all levels of the organization
  • High level of discretion and a commitment to confidentiality
  • Strong analytical and problem-solving abilities
  • Ability to handle challenging questions from colleagues and leaders with professionalism and empathy
  • Consultative skills to identify strategic objectives and design effective, market-based solutions
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Experience with HR Information Systems
Your Contributions

  • Provide daily coaching to employees within assigned programs on various HR matters, including employee relations, policy interpretation, talent management, and leave administration. Collaborate with program leadership to analyze trends and metrics to develop HR solutions and recommend new policies and procedures.
  • Manage FMLA, Medical Leave of Absence (LOA), ADA accommodations, and Workers' Compensation cases. Offer guidance on leave and accommodation policies, track requests, and communicate eligibility updates to supervisors and employees.
  • Deliver HR consultative services by effectively coaching and supporting staff and managers through diverse situations, interpreting policies with an awareness of impact and liability.
  • Oversee the entire recruitment process, including defining and implementing recruiting strategies, attracting and hiring top talent, managing job requisitions, and participating in recruitment events.
  • Facilitate the onboarding process for new hires, ensuring all components are completed, including application processing, background checks, and orientation.
  • Develop and implement employee engagement initiatives that align with organizational goals. Conduct surveys, analyze data, and identify trends to enhance employee satisfaction and foster a positive work culture.
  • Evaluate HR issues and trends to provide proactive insights for program design and training needs.
  • Assist in managing unemployment claims and perform audits to ensure employee files are current.
  • Support HR department initiatives, including performance management, wellness events, and special projects.
  • Perform additional duties as assigned and participate in HR projects as needed.
Catholic Charities is an equal opportunity employer, committed to fostering an inclusive environment free from discrimination and bias. We value the contributions of all individuals and strive to treat everyone with dignity and respect.