VP, Healthcare Liability Claims Manager
7 hours ago
Job Summary:
We are seeking a highly experienced and skilled VP, Healthcare Liability Claims to lead our new Healthcare Liability Claim team. The successful candidate will be responsible for managing the operational and technical work of the team, developing best practices to ensure consistent and best-in-class claim handling for Healthcare Liability, and fostering a team-oriented and high-performing culture.
Key Responsibilities:- Establish methods and procedures to manage, supervise, and direct the claims operations in a cost-effective manner.
- Set department goals and policies in conjunction with business plans to ensure objectives are met.
- Identify, analyze, recommend, and implement process improvements in functional areas.
- Achieve specific key performance indicators and strive to find better ways to improve overall service delivery.
- Act as a critical point of escalation on complex, denied, or pending claims.
- Maintain current knowledge of products and services to provide direction and respond to issues.
- Cultivate positive relationships with internal and external customers to accomplish organizational goals.
- Assess present and future resource needs for employees and provide the leadership, mentoring, and guidance necessary to build and sustain a high-performing workforce.
- Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs, and properly accounting for expenses to meet requirements and achieve fiscal responsibility.
- Bachelor's Degree or equivalent combination of education and work experience.
- 10+ years relevant experience.
- JD preferred.
- Strong leadership and communication skills.
- Financial and business acumen and awareness of financial responsibility.
- Experience leading an insurance claims function.
- Experience managing or leading others.
- Increasing levels of responsibility.
- Advanced working knowledge of current and possible future policies, practices, trends, technology, and information affecting the business and organization.
- Advanced working knowledge of relevant claims legal and technical knowledge for all US jurisdictions.
- Advanced working knowledge of insurance policy and contract language.
We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal, and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine, and aviation. We employ a team of around 13,000 people in 27 countries around the world.
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