Customer Service Specialist

3 weeks ago


Huber Heights, Ohio, United States Wal-Mart Stores , Inc. Full time

Job Description

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We are seeking a Customer Service Specialist to join our team at Wal-Mart Stores, Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving issues, and promoting a positive shopping experience.

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Responsibilities:

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  • Respond to customer inquiries and resolve issues in a timely and professional manner.">
  • Provide product information and recommendations to customers.">
  • Process returns and exchanges according to company policies.">
  • Work collaboratively with colleagues to achieve customer satisfaction goals.">
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Requirements

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To be successful in this role, you must have excellent communication and interpersonal skills, a high school diploma or equivalent, and prior customer service experience. You must also be able to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

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What We Offer

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We offer a competitive hourly wage range of $15.00 - $25.00, depending on experience and location. Additional compensation includes annual performance incentives and premiums based on schedule, facility, season, or specific work performed. Our comprehensive benefits package includes medical, vision, and dental coverage, 401(k) matching, and paid time off.

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Benefits

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We are committed to providing a safe and healthy work environment for all employees. Our benefits package includes medical, vision, and dental coverage, 401(k) matching, and paid time off.

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