Customer Service Vehicle Delivery Specialist
2 days ago
Cars are our business, but we're not just about selling cars. At Carvana, our mission is to make car buying easier and more enjoyable for everyone involved. We're looking for enthusiastic and energetic individuals to join our team as Customer Service Vehicle Delivery Specialists. As a key member of our Market Operations team, you will be responsible for delivering vehicles straight to customers' doors with our custom car haulers.
Salary
The compensation package for this role includes a base salary of $18 per hour, with opportunities to increase hourly compensation by $0.50 every three months based on performance. You will also receive competitive benefits, including medical, dental, vision, and a matching 401(k) plan. Additionally, you'll get to represent our dynamic brand in various ways, from delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations).
Job Description
As a Customer Service Vehicle Delivery Specialist, you will be responsible for:
- Loading/unloading vehicles onto the hauler and inspecting them regularly to ensure safe driving.
- Completing customer paperwork and entering thorough notes into our customer tracking system.
- Dropping off vehicles at customers' doors with a smile, ensuring a seamless car-delivery experience.
Required Skills and Qualifications
To succeed in this role, you must have:
- A minimum of two years of customer-facing experience.
- Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers.
- Excellent visual acuity and manual dexterity, with the ability to drive safely and maintain a clean driving record.
- Frequent exposure to inclement weather, so you'll need to be comfortable working in various conditions.
Benefits
At Carvana, we offer a range of benefits to support your well-being and career growth, including:
- A competitive salary and bonus structure.
- Opportunities for professional development and advancement within the company.
- A fun and dynamic work environment with a strong sense of camaraderie among colleagues.
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