Technical Customer Success Engineer

3 weeks ago


Tallahassee, United States Wabtec Full time
Key Responsibilities

The Technical Customer Success Engineer will be responsible for ensuring customer success by fostering a balanced relationship that benefits Wabtec and the customer to produce the highest customer support and satisfaction.

Requirements
  • 4 years of experience in a phone, e-service and onsite IT support services environment required
  • 3 years customer-facing experience required
  • Strong analytical, troubleshooting problem-solving and root cause analysis skills
Benefits

Wabtec offers a competitive salary and benefits package including health insurance, retirement plan, and paid time off.



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