Service Representative Professional

3 weeks ago


Jefferson City, Missouri, United States Alphapointe Full time

Job Description:

We are seeking a highly motivated and detail-oriented Service Representative Professional to join our team at Alphapointe. As a Service Representative Professional, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.


Responsibilities:

  • Answer customer calls and respond to emails and chats in a friendly and courteous manner.
  • Resolves customer complaints and issues in a fair and timely manner.
  • Provides product information and answers customer questions about products and services.
  • Assists customers with placing orders and answering questions about order status.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • At least 2 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Salary:

$40,000 - $50,000 per year

Location:

Full-time position

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