Customer Service Representative

11 hours ago


Jefferson City, Missouri, United States Westlake Hardware Full time
About Our Company

Westlake Ace Hardware is one of the largest hardware retailers in the United States, operating over 150 neighborhood stores across the country. We pride ourselves on providing excellent customer service and quality products to our customers.

Job Description

The Customer Service Representative is a crucial role within our organization, responsible for delivering exceptional customer experiences at the checkout counters of our stores. As a key member of our front-end team, you will be handling cash register transactions, answering customer inquiries, and ensuring a smooth shopping experience for our customers.

Key Responsibilities
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Provide outstanding customer service by greeting customers, responding to their queries, and resolving any issues promptly.
  • Assist customers with store layout and product location, promoting sales and driving revenue growth.
  • Maintain a clean and organized workspace, adhering to our high standards of store appearance.
Requirements and Qualifications
  • Cashier experience preferred, but not required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High school diploma or equivalent required.
Salary Range

We offer a competitive salary range of $12.30-$14.00 per hour, depending on experience. This role also provides opportunities for professional growth and development within our company.



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