Customer Service Representative

7 hours ago


Jefferson City, Missouri, United States Westlake Hardware Full time
Company Overview

Westlake Ace Hardware is one of the largest hardware retailers in the United States. We have been in operation for over a century and operate over 150 neighborhood stores located throughout the country.

Job Description

The Customer Service Representative will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. This includes answering questions, resolving issues, and processing transactions accurately and efficiently.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and responding to customer needs
  • Process transactions accurately and efficiently using a cash register or other point-of-sale system
  • Maintain a clean and organized store environment, including restocking shelves and facing merchandise
  • Participate in visual merchandising activities, including creating displays and arranging product fixtures
Requirements
  • High school diploma or equivalent required
  • Cash handling and customer service experience preferred


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