Director of Food and Beverage Operations
2 days ago
As a key member of our hotel team, the Director of Food & Beverage will be responsible for leading and supporting the Food and Beverage Operations in the entire hotel as business demands to create unforgettable dining experiences for our guests.
Key Responsibilities:- Provide operational leadership and direction for the day-to-day operations of all the Food and Beverage Outlets (Chez Collette Restaurant, Liberte Lounge, Room Service and Banquets) and any other assigned Outlet with a focus on tailor-made service for each and every guest and profitability of every Outlet.
- Strategically lead the successful repositioning of the newly upgraded 'Urban Chic' Liberte Lounge.
- Support, mentor, and coach your Food & Beverage leaders and teams to maintain luxury engagement.
- Manage, create and support a welcoming and personalized experience for all our guests and patrons.
- Ensure brand standards are maintained with the highest standard of quality and HAACP standards are adhered to.
- Handle guest concerns and respond promptly providing a suitable service recovery remedy and notifying all appropriate parties where necessary.
- Coordinate and manage all F&B administrative tasks to include recruitment, payroll, scheduling, paperwork, reports, Audit preparation documentation, etc. and any other assigned special projects.
- Communicate effectively with all leadership, the team and other departments.
- Improve menus and offerings to meet and exceed guests' expectations and dining experiences.
- Manage overall F&B management responsibilities as needed and lead your team of managers and Heartists.
- Follow all department policies, procedures and service standards and lead by example.
- At least 3-5 years of previous Food and Beverage leadership experience in a similar role in a luxury setting.
- Strong interpersonal and problem-solving abilities and the ability to lead by example.
- Luxury service-focused personality and a passion for everything Food and Beverage.
- Proactive, with a demonstrated eye for detail and the ability to manage multiple functions, while meeting deadlines.
- Previous F&B point of sale system experience required, preferably Silverware.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We recognize and celebrate team and individual successes. A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.
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Director of Food and Beverage Operations
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Director of Food and Beverage Operations
2 weeks ago
Philadelphia, Pennsylvania, United States Accor Full timeDirector of Food & Beverage Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Director of Food & Beverage to lead our Food and Beverage Operations in the entire hotel. As a key member of our team, you will be responsible for creating unforgettable dining experiences for our guests.Key Responsibilities:Provide operational...
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Director of Food and Beverage Operations
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Philadelphia, Pennsylvania, United States Accor Full timeDirector of Food & BeverageAs a key member of our team, you will be responsible for leading and supporting the Food and Beverage Operations in our luxury hotel. Your primary goal will be to create unforgettable dining experiences for our guests.Key Responsibilities:Provide operational leadership and direction for the day-to-day operations of all Food and...
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