Poolside Customer Experience Representative

5 days ago


Buford, Georgia, United States British Swim School Full time
Create a Lasting Impact on Children's Lives

At British Swim School, we're committed to providing top-notch customer service and promoting water safety. As a Poolside Customer Experience Representative, you'll play a crucial role in making our mission a reality.

We're seeking individuals with a genuine desire to help decrease drowning rates and a passion for working with children. Our unique approach and specialized training will equip you with the skills needed to excel in this role.

This position offers flexible schedules, competitive pay ($15.00 - $17.00 per hour), and opportunities for growth in a business with massive expansion plans. You'll also receive structured paid training and be part of a warm, fun culture with mission-driven managers.

Responsibilities:

  • Provide exceptional customer service and create a welcoming atmosphere
  • Manage pool deck areas, register students, and promote referrals
  • Assist parents, support aquatics teams, and maintain water quality
  • Develop positive relationships with families and students

Requirements:

  • Excellent communication skills and a warm personality
  • Able to multitask and maintain a fun atmosphere
  • CPR/First Aid Certification preferred or willingness to obtain within 60 days

What We Offer:

  • Flexible schedules and competitive pay
  • Structured paid training and opportunities for growth
  • PTO for part-time and full-time employees
  • Extra paid birthday time off


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