Poolside Customer Experience Representative
5 days ago
At British Swim School, we're committed to providing top-notch customer service and promoting water safety. As a Poolside Customer Experience Representative, you'll play a crucial role in making our mission a reality.
We're seeking individuals with a genuine desire to help decrease drowning rates and a passion for working with children. Our unique approach and specialized training will equip you with the skills needed to excel in this role.
This position offers flexible schedules, competitive pay ($15.00 - $17.00 per hour), and opportunities for growth in a business with massive expansion plans. You'll also receive structured paid training and be part of a warm, fun culture with mission-driven managers.
Responsibilities:
- Provide exceptional customer service and create a welcoming atmosphere
- Manage pool deck areas, register students, and promote referrals
- Assist parents, support aquatics teams, and maintain water quality
- Develop positive relationships with families and students
Requirements:
- Excellent communication skills and a warm personality
- Able to multitask and maintain a fun atmosphere
- CPR/First Aid Certification preferred or willingness to obtain within 60 days
What We Offer:
- Flexible schedules and competitive pay
- Structured paid training and opportunities for growth
- PTO for part-time and full-time employees
- Extra paid birthday time off
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