Assistant Resident Services Manager

1 month ago


Saint Paul, Minnesota, United States PUBLIC HOUSING AGENCY OF THE CITY OF ST PAUL Full time
Job Description

Job Summary:

We are seeking a highly motivated and detail-oriented Resident Services Operations Coordinator to join our team at the Public Housing Agency of the City of St. Paul. The successful candidate will be responsible for maintaining and managing operations in housing developments/buildings, including hi-rises and family units.

Key Responsibilities:

  • Perform property management duties to maximize occupancy rates and resident satisfaction, and to control expenses.
  • Enforce lease agreements and provide customer service to a wide variety of residents.
  • Resolve conflicts and work with Resident Councils to share relevant information and respond to concerns.
  • Coordinate and work with other divisions within Resident Services and all other departments within the PHA to achieve PHA goals and PHAS standards.
  • Maintain all required records and reports, including logging late rent payments and maintaining property checklists.
  • Maximize PHA operating income through collection efforts and appropriate implementation of HUD regulations regarding rent and other charges.

Requirements:

  • BA degree in Housing, Public Administration, Business Administration or 4 years of vocational and advanced vocational education in a relevant field.
  • One year relevant experience at the B Band level or above in housing, real estate management or related field.

Preferred Qualifications:

  • Relevant graduate degree. Public Housing Manager Certification.
  • Two years or more of relevant experience at the B Band level or above. Demonstrated experience working with ethnically, culturally and economically diverse populations.

Licensing Requirements:

  • Must have a valid Driver's License and vehicle.

Physical Requirements:

  • Light Work (Exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects.)

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