Patient Safety Specialist

4 days ago

Memphis, Tennessee, United States Hicuity Health Full time
About the Role

Hicuity Health is seeking a highly motivated and talented Patient Safety Specialist to join our team. As a Patient Safety Specialist, you will provide ongoing continuous virtual observation to patients who require frequent or continual surveillance and interaction due to medical, psychiatric, and/or safety reasons.

Key Responsibilities
  • Provides continuous observation to assigned patients utilizing in-room audio/visual equipment at all designated times unless relieved by appropriate team member.
  • Assists in calming and/or reorienting patient as indicated utilizing care and empathy in all interactions to promote consistent, positive patient and family environment.
  • Collaborates with the bedside team to establish a safe, comfortable patient environment utilizing knowledge of fall prevention protocols, self-harm prevention, and patient cues that may lead to escalating event or high-risk behavior.
  • Immediately reports any and all activity or environmental hazard(s) that fall outside of the established parameters to the bedside licensed personnel or designee per established workflow.
  • Collects and documents clear, accurate documentation of patient activity and interactions throughout the shift per established policy/guidelines.
  • Appropriately communicates all pertinent information about assigned patient to ensure patients, physician care team, and colleagues have a clear understanding of all required communications in accordance with established protocols/procedures to provide safe patient care.
Requirements
  • Demonstrates dependability, reliability, and flexibility.
  • Proficiency with Windows-based computer skills, telephone, and fax operations.
  • Must be comfortable working in a fast-paced environment; ability to multi-task and possess good organizational skills.
  • High School diploma or equivalent.
  • Past experience as a patient safety attendant, patient sitter, patient care technician, or hospital unit secretary is desirable.
  • Must meet the Patient Safety Attendant competency assessment/skills checklist requirements within 3 months of employment.
  • Complete CPI Verbal Intervention Training within the first 30 days of hire.
About Hicuity Health

Hicuity Health is the leader in delivering expert telemedicine care in support of patients and bedside care teams in acute and critical care environments. We are committed to providing high-quality patient care and support to our clients and patients.

We offer a competitive compensation package, including competitive base pay, generous shift differentials, and generous paid time off for full-time team members. We also offer competitive benefit programs for full-time team members.

Hicuity Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

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