Pest Control Operations Manager
2 months ago
We are a rapidly growing pest control business in North Jersey, dedicated to providing exceptional services to our valued customers. Our team is passionate about delivering outstanding results and building long-term relationships with our clients.
Job SummaryWe are seeking a self-motivated Service Manager to lead our service technicians in providing top-notch pest, mosquito, and termite services. The successful candidate will be responsible for ensuring the effective operation of our service team, maintaining high levels of customer satisfaction, and upholding industry compliance and safety standards.
Key Responsibilities- Monitor scheduling and ensure pest tech routes are successfully completed
- Ensure industry compliance and safety standards are met or exceeded
- Respond to customer concerns and resolve issues in a timely manner
- Inspect and evaluate the performance of our technicians
- Facilitate continual training of our team
- Monitor and maintain fleet maintenance
- Able to lift 50 pounds without assistance
- Able to interact with customers in a professional and courteous manner on a daily basis
- Requires minimal supervision and conducts all work in a safe manner
- Able to operate company equipment
- Able to perform all daily preventative maintenance (PM) on company equipment
- Maintains a clean crew truck at all times
- Ensures that all safety procedures are followed and reports any unsafe conditions to supervisors
- Ensures all accidents are properly documented and reported immediately
- Seeks opportunities to upsell and converts them into work orders when appropriate
- Able to fill out and process all necessary job paperwork, purchase orders, and time sheets, etc.
- Thoroughly understands and complies with company policies, procedures, and SOPs
- Paid time off and paid holidays
- Paid training and licensing
- Take-home company truck
- Company phone and laptop
$60,000.00 per year
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