Night Manager Janitorial Quality Control Specialist

4 days ago


Westwood, New Jersey, United States City Wide Facility Solutions Full time
Job Title: Night Manager Janitorial Quality Control

City Wide Facility Solutions is seeking a Night Manager to oversee janitorial services at our client locations in Northern New Jersey. The ideal candidate will have experience in managing and quality controlling janitorial services, increasing client satisfaction, and working with independent contractors to maintain or improve services.

Key Responsibilities:
  • Develop and maintain productive relationships with independent contractors by communicating client priorities and resolving day-to-day issues.
  • Perform daily quality inspections at client locations, reviewing scope of work with contractors and ensuring compliance with client standards and company guidelines.
  • Communicate with account managers daily to address any issues that require immediate attention, including nightly recaps via email or phone message.
  • Make recommendations for contractor work assignments, manage to client standards and company guidelines, and discharge contractors if they fail to meet scope of work agreements.
  • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment requiring attention.
  • Ensure compliance with client policies and procedures, approved cleaning tools and equipment, and their proper use.
Requirements:
  • High school diploma or equivalent experience in commercial janitorial services industry.
  • Three years of prior experience in management, coaching, motivating, developing, and leading a team in multi-unit or locations.
  • Strong planning, organization skills, and attention to detail.
  • Bilingual (Spanish) a plus.
  • Previous building, facility, or service management experience a plus.
  • Must have a reliable vehicle, valid driver's license, and insurance (vehicle mileage reimbursement will be paid).
  • Prompt, regular attendance.
  • Excellent communication and interpersonal skills.
  • Computer literate - must be able to utilize CRM and email system daily.
  • MS Office, Internet skills required.
Working Conditions:

Service hours generally between 3:00 PM and 11:00 PM. Field-based position, visiting accounts throughout Bergen and Passaic counties. Physical demands include constant sitting, bending, standing, and walking. Ability to lift up to 50 pounds and move equipment in your vehicle from time to time.

Benefits:
  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development

City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Northern New Jersey, one of more than 70 markets covered across the United States and Canada. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.



  • Westwood, New Jersey, United States City Wide Facility Solutions Full time

    Job SummaryCity Wide Facility Solutions is seeking a Night Manager to oversee janitorial services for our Northern New Jersey franchise location. This role involves managing and inspecting janitorial services at client locations, ensuring high-quality standards and client satisfaction.Key ResponsibilitiesDevelop and maintain relationships with independent...


  • Westwood, New Jersey, United States Kapture Pest Control Full time

    Pest Control Service Manager Job DescriptionWe are seeking a highly motivated and experienced Pest Control Service Manager to join our team at Kapture Pest Control. As a key member of our leadership team, you will be responsible for leading our service technicians to provide exceptional pest, mosquito, and termite services to our valued customers.Key...


  • Westwood, New Jersey, United States Kapture Pest Control Full time

    About Kapture Pest ControlWe are a rapidly growing pest control business in North Jersey, dedicated to providing exceptional career opportunities for motivated individuals.Job SummaryWe are seeking a skilled Pest Control Apprentice to join our team. As a Pest Control Apprentice, you will be responsible for servicing clients in residential and commercial...


  • Westwood, New Jersey, United States Kapture Pest Control Full time

    About Kapture Pest ControlWe are a rapidly growing pest control business in North Jersey, dedicated to providing exceptional service to our clients. Our team is passionate about delivering great customer service and is committed to providing amazing career opportunities.Job SummaryWe are seeking a self-motivated Pest Control Apprentice to join our team. As a...


  • Westwood, New Jersey, United States Kapture Pest Control Full time

    About the RoleWe're seeking a motivated and detail-oriented Pest Control Apprentice to join our team at Kapture Pest Control. As a key member of our team, you'll be responsible for providing exceptional service to our clients in residential and commercial settings.Your primary focus will be on troubleshooting pest control infestations and developing...


  • Westwood, New Jersey, United States Kapture Pest Control Full time

    About Kapture Pest ControlWe're a young and rapidly growing pest control business in North Jersey, dedicated to providing exceptional service to our valued customers. Our team is passionate about delivering outstanding pest, mosquito, and termite services that exceed expectations.Job SummaryWe're seeking a self-motivated Service Manager to lead our service...


  • Westwood, New Jersey, United States Kapture Pest Control Full time

    About Kapture Pest ControlWe are a rapidly growing pest control business in North Jersey, dedicated to providing exceptional services to our valued customers. Our team is passionate about delivering outstanding results and building long-term relationships with our clients.Job SummaryWe are seeking a self-motivated Service Manager to lead our service...


  • Westwood, New Jersey, United States Kapture Pest Control Full time

    About the RoleWe are seeking a highly motivated and experienced Service Manager to join our team at Kapture Pest Control. As a Service Manager, you will play a key leadership role in ensuring the success of our service technicians and providing outstanding pest, mosquito, and termite services to our valued customers.Key ResponsibilitiesLeadership and...


  • Westwood, New Jersey, United States Orange Flood Control Full time

    Job Title: Licensed Project Architect/Professional EngineerWe are seeking a highly skilled and experienced Licensed Project Architect/Professional Engineer to join our team at Orange Flood Control. This role is critical in ensuring that our construction projects are completed to the highest standards and meet the client's expectations.Key...

  • Account Manager

    2 weeks ago


    Westwood, New Jersey, United States City Wide Facility Solutions Full time

    Job Title: Account ManagerCity Wide Facility Solutions is seeking a highly skilled Account Manager to join our team in Northern New Jersey. As an Account Manager, you will be responsible for managing and retaining B2B accounts, increasing sales within existing accounts, and providing exceptional customer service.Key Responsibilities:Manage all aspects of...


  • Westwood, New Jersey, United States TotalMed Staffing Full time

    Job Title: Traveling Mammography SpecialistTotalMed Staffing is seeking a highly skilled and experienced Mammography Specialist to join our team on a travel assignment in Westwood, New Jersey.About the JobWe are looking for a dedicated and compassionate Mammography Specialist to work with our team in Westwood, New Jersey. As a Mammography Specialist, you...


  • Westwood, New Jersey, United States Ensemble Health Partners Full time

    Job Title: Senior Patient Access SpecialistEnsemble Health Partners is seeking a highly skilled Senior Patient Access Specialist to join our team. As a key member of our revenue cycle management team, you will be responsible for performing admitting duties for all patients admitted for services at our hospital.Key Responsibilities:Perform admitting duties...

  • Wound Care Specialist

    2 weeks ago


    Westwood, New Jersey, United States Healogics, LLC. Full time

    Job Title: Wound Care SpecialistHealogics, LLC. is seeking a highly skilled Wound Care Specialist to join our team. As a Wound Care Specialist, you will be responsible for providing expert care to patients with chronic wounds and ostomies. You will work closely with our multidisciplinary team to develop and implement individualized care plans that promote...


  • Westwood, New Jersey, United States Ardent Health Full time

    Pharmacy Technician SpecialistAt Ardent Health, we're committed to delivering exceptional patient care and creating a positive work environment for our team members. As a Pharmacy Technician Specialist, you'll play a vital role in ensuring the smooth operation of our pharmacy department.ResponsibilitiesProvide technical support and maintenance for pharmacy...


  • Westwood, New Jersey, United States CareOne Full time

    About the RoleWe are seeking a highly skilled and compassionate Dementia Specialist to join our team at CareOne Harmony Village at Valley. As a Dementia Specialist, you will play a vital role in providing exceptional care and support to our residents with dementia and their families.Key ResponsibilitiesDevelop and implement individualized care plans to meet...


  • Westwood, New Jersey, United States Clinical Management Consultants Full time

    Ambulatory Surgery Center Administrator OpportunityWe are seeking an experienced Administrator to lead our Ambulatory Surgery Centers in the Los Angeles Area. As a key member of our team, you will play a central role in the operations of our Outpatient Surgical facilities.Key Responsibilities:Lead performance and process improvement functions, including cost...


  • Westwood, New Jersey, United States TotalMed Full time

    Unlock Your Career Potential with TotalMedWe are seeking a highly skilled Mammography Imaging Specialist to join our team for a travel assignment in Westwood, New Jersey.At TotalMed, we pride ourselves on providing our healthcare professionals with the highest compensation, first-day medical benefits, and a best-in-industry 401(k) retirement plan. Our aim is...


  • Westwood, New Jersey, United States Ensemble Health Partners Full time

    Job Title: Senior Patient Access SpecialistEnsemble Health Partners is seeking a highly skilled Senior Patient Access Specialist to join our team. As a key member of our revenue cycle management team, you will be responsible for performing admitting duties for all patients admitted for services at our hospital.Key Responsibilities:Assign accurate MRNs and...


  • Westwood, New Jersey, United States Ensemble Health Partners Full time

    Job Title: Senior Patient Access SpecialistEnsemble Health Partners is seeking a highly skilled Senior Patient Access Specialist to join our team. As a key member of our revenue cycle management team, you will be responsible for performing admitting duties for all patients admitted for services at our hospital.Key Responsibilities:Assign accurate MRNs and...


  • Westwood, New Jersey, United States Ensemble Health Partners Full time

    Job Title: Senior Patient Access SpecialistEnsemble Health Partners is seeking a highly skilled Senior Patient Access Specialist to join our team. As a key member of our revenue cycle team, you will be responsible for performing admitting duties for all patients admitted for services at our hospital.Key Responsibilities:Assign accurate MRNs, complete medical...