Pest Control Service Manager

2 days ago


Westwood, New Jersey, United States Kapture Pest Control Full time
About Kapture Pest Control

We're a young and rapidly growing pest control business in North Jersey, dedicated to providing exceptional service to our valued customers. Our team is passionate about delivering outstanding pest, mosquito, and termite services that exceed expectations.

Job Summary

We're seeking a self-motivated Service Manager to lead our service technicians in providing top-notch services to our customers. As a key leadership role, you'll be responsible for ensuring that each technician is functioning effectively, operating efficiently, and maintaining high levels of customer satisfaction.

Responsibilities
  • Monitor scheduling and ensure pest tech routes are successfully completed
  • Ensure industry compliance and safety standards are met or exceeded
  • Respond to customer concerns and resolve issues promptly
  • Inspect and evaluate the performance of our technicians
  • Facilitate continual training of our team
  • Monitor and maintain fleet maintenance
Requirements
  • Able to lift 50 pounds without assistance
  • Able to interact with customers in a professional and courteous manner on a daily basis
  • Requires minimal supervision and conducts all work in a safe manner
  • Able to operate company equipment
  • Able to perform all daily preventative maintenance (PM) on company equipment
  • Maintains a clean crew truck at all times
  • Ensures that all safety procedures are followed and reports any unsafe conditions to supervisors
  • Ensures all accidents are properly documented and reported immediately
  • Seeks opportunities to upsell and converts them into work orders when appropriate
  • Able to fill out and process all necessary job paperwork, purchase orders, and time sheets, etc.
  • Thoroughly understands and complies with company policies, procedures, and SOPs
Benefits
  • Paid time off and paid holidays
  • Paid training and licensing
  • Take-home company truck
  • Company phone and laptop
Compensation

$60,000.00 per year



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