Housekeeping Operations Manager

3 days ago


Ann Arbor, Michigan, United States Graham Hotel Systems Full time

Job Summary

We are seeking an experienced Housekeeping Operations Manager to oversee the cleaning of guest rooms, public areas, and back of house at Graham Hotel Systems.

About Us

Graham Hotel Systems is a leading hospitality company that prioritizes guest satisfaction and cleanliness. As a key member of our team, you will be responsible for ensuring the smooth operation of our housekeeping department.

Responsibilities

  • Supervise and inspect the cleaning of guest rooms, turndown service, public areas, and back of house
  • Ensure compliance with accident and loss prevention policies, health and sanitation standards
  • Assign tasks to staff and review special requests to maintain a high level of cleanliness and guest satisfaction
  • Issue supplies and control inventory to minimize expenses
  • Log items into the Lost and Found and maintain controls for guest satisfaction
  • Clean guest rooms as needed, including stripping and making beds, changing bed linens, and performing other related duties

Requirements

  • Must be 18 years or older
  • Minimum 1 year of experience as a room attendant
  • Ability to communicate in English and interact with guests and associates effectively
  • Self-starting personality with an even disposition
  • Willingness to pitch-in and help coworkers with job duties and work as a team player
  • Ability to push/pull equipment weighing up to 100 lbs, scrub/scour surfaces, and work in confined spaces

Estimated Salary Range: $45,000 - $65,000 per year

Benefits

  • Free meal with each shift
  • Discounted bus pass
  • Employee discounts on hotel rooms and restaurant purchases
  • Bi-Weekly pay
  • Paid Time Off accrues each pay period
  • Health Insurance (30+ hours/week)
  • Dental Insurance (30+ hours/week)
  • Vision Insurance (30+ hours/week)
  • Life Insurance (30+ hours/week)
  • Aflac (30+ hours/week)
  • 401(k)


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