Housekeeping Team Member

6 days ago


Ann Arbor, Michigan, United States Sonesta International Hotels Full time
Job Description:

The Housekeeping Team Member plays a vital role in ensuring the highest level of guest satisfaction by maintaining cleanliness and organization of rooms and public areas.

Responsibilities:
  • Deliver exceptional service to guests, responding to their needs and resolving any issues promptly.
  • Clean and prepare assigned rooms or areas according to established standards, including making beds, dusting, vacuuming, cleaning bathrooms, and removing trash.
  • Notify supervisors when rooms are completed and ready for sale or occupancy.
  • Maintain laundry supplies and equipment, operating washers and dryers according to hotel standards.
  • Inspect linens for damage or stains and report any findings to supervisors.
  • Minimize waste of supplies and amenities within all housekeeping areas.
  • Participate in deep cleaning projects as needed.
  • Report necessary repairs or unsafe conditions to supervisors.
  • Handle lost and found items according to established procedures.
Requirements:
  • Some prior housekeeping experience is preferred.
  • Familiarity with extended stay industry practices is beneficial.
  • Ability to speak, read, and write fluent English is required; other languages are an asset.
  • Basic reading, writing, and mathematical skills are necessary.
  • Must be able to frequently stand, bend, climb, kneel, and move around the facility.
  • Carrying, lifting, or pulling items weighing up to 75 pounds may be required.
Benefits:
  • Competitive salary range: $40,000 - $55,000 per year
  • Medical, dental, and vision insurance
  • Health Savings Account with company match
  • 401(k) retirement plan with company match
  • Paid vacation and sick days
  • Sonesta hotel discounts
  • Educational assistance
  • Paid parental leave
  • Company-paid life insurance
  • Short-term and long-term disability insurance
  • Employee perks and discounts


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